Australia’s Leading
Care Training and Consultancy Specialists.
We provide training resources, audits, reviews, and other services so you can offer excellent care. We have proudly supported the Aged Care sector for over 15 years.
The Lifecycle of a Home Care Provider
The Lifecycle of a Home Care Provider
At LPA, we pride ourselves in being an end-to-end solution for Home Care providers wherever they are in their journey.
Becoming a registered provider
Our team evaluates your situation, matches it to the application
criteria, and offers tailored support to enhance your application. LPA
provides extensive help, from strategic planning to regulatory
guidance, to distinguish your application for registered or associate
provider status.
Assisting in adapting to the fast-evolving Aged Care sector by developing thorough strategic and business plans. Our services cover service structure reviews, workforce, financial models, market analysis, IT systems, & goal setting.
In order to meet standards of care, providers are required to adhere to the standards. LPA can assist with completing a comprehensive audit of your organisation, identifying any gaps and making recommendations as to how to address these.
Clinical Care Support Services
We assist home care providers in achieving clinical care compliance
critical for the health of older Australians. We offer personalised
mentoring or group training on clinical governance, care systems,
practices, and processes.
Offered in half or full-day formats, both in-person and online, our workshops, led by subject matter experts, foster an interactive learning environment tailored to meet your specific learning requirements.
LPA Ongoing Support Package
Available in 3, 6, or 12-month durations, tailored to key areas such
as clinical governance, organisational structure, or quality
improvement. Our team’s expertise in aged care and legislative
compliance is leveraged to support your needs.
Guides like the ‘Red Book’ and ‘Blue Book’ provide practical instructions for daily care, health support for specific conditions, and everyday clinical tasks in home care. Tools like the ISBAR and ‘Look and Listen’ pads standardize communication and reporting of client changes.
Customisable resources developed by experts, including templates and training materials for Deterioration and Change, Contractor and Incident Management, Risk and Vulnerability, Homecare Quality Review, Assessment, Care Planning, Clinical Governance, and Medication Management, and more
Our training videos and PowerPoints, cover validated assessment tools suitable for home care. Topics include the Carer Strain Index, Confusion Assessment Method, Depression and Anxiety Stress Scale, Edmonton Frailty Scale, Falls Risk, Malnutrition Screening, Nutritional Assessment, Activities of Daily Living, and more
Home Care Training Events
24 September 2025 – The Care Partner’s Practical Guide to Billable Hours
ONLINE – 24/09/2025 @ 1:00 PM – 3:30 PM
8 October 2025 – Becoming a Registered Provider under Support at Home(FREE)
ONLINE – 8/10/2025 @ 1:30 PM – 3:00 PM
What Our Clients Have Said About Our Home Care Training
“Lorraine has been providing consultancy services to Home Nursing Group for over 5 years. During this time she has supported our growth from a small local provider to an industry leader. Lorraine has assisted with Home Nursing Group’s strategic planning, clinical governance and quality.”
Cheryl Constance
“Lorraine inspired our team with education on clinical governance and goals-based care planning. Her wealth of experience and application of real-life scenarios really resonated well with all who attended. The training was pitched and aligned to the varying skill sets of staff present. We learned so much on the day and feel much more confident in providing clinical care in the home.”
Deborah D’Costa
“LiveBetter recently participated in a Quality Review against the Aged Care Quality Standards and engaged Lorraine Poulos for support. Lorraine’s help was invaluable as she provided us with so many resources and good advice enabling our staff to be confident and comfortable during the quality review process.”
Adam Phillips
Read Our Reviews
Lorraine is the go to consultant in this space and is constantly rated as one of our top speakers every time we work with her.
The workshop Lorraine delivered was of very high quality and received overwhelmingly positive feedback from our attendees.
You are in safe and capable hands if you work with Lorraine!
My name is Lina Shaaban, I am using my daughter's account as I don't have a gmail 🙂
